Putting You First
Most casinos talk a big game, but fail to live up. Here at Goldstream Casino we’re constantly improving our services, all with the aim to give you the same experience as if you were in the best Vegas casino. We feature 24/7 customer service via online chat, secure email messaging as well as our toll free phone number. When you want to contact us to claim our monthly Promotion or register for our great VIP program or even if you have questions about Making a Deposit, we’ll be there.
Responsible Gaming
GoldStream aims to provide non-stop action and excitement for all its members, however we do advocate responsible gaming. As such, there are a number ways that we focus on preventing compulsive gambling, including:
- Prohibiting anyone under the age of 21 to play our online games.
- Setting daily deposit limits.
- Cancelling player accounts and blocking their access to our casino upon request.
- Honoring cease and desist requests for all promotional campaigns and emails.
- Training our employees on methods and techniques that assist in recognizing and taking appropriate actions when compulsive or underage gambling is identified.
Safety, Security and Fairness
The last thing you want to worry about when choosing a casino is that the House is fixed against you. At Goldstream Casino, we go the extra mile to provide a fair and safe casino gaming experience.
In order to ensure that game results are random, we use a Random Number Generator (RNG) to act as our "dealer". Our RNG results and monthly payout percentage are reviewed on a monthly basis by internationally respected auditors.
Your account information is safe with us. We process thousands of secure transactions every day and are so trusted we can offer more deposit options than the majority of the competition, such as Visa and MasterCard. All credit card details are stored on servers protected by the latest firewall security to prevent unauthorized access.
We welcome American players and are regulated by Montana Overseas. We are pleased to partner with the Central Dispute System.
On behalf of all the great employees here at GoldStream Casino, we’d like to thank you for deciding to join us. We are working hard in the upcoming months to bring you more: more games, more promotions, more bonuses and most importantly, more fun! We look forward to serving you in the months and years to come, and helping you chase your jackpot!
Sincerely,
David Ralney
Casino Manager
GoldStream Casino – Giving You a Taste of Vegas 24/7
